Why do the AI chat buttons look different?

Below each AI answer there is a compact row of buttons. This page explains where the other actions went, what happens when you tap the chat tab again, and changes some students see.

Buttons below an answer

The row shows Copy, thumbs-up, thumbs-down and a three-dot menu. Open the three-dot menu to find the other actions, such as regenerating, sharing or saving an answer.

Not every action is available for every answer. For example, regenerating is only offered for the last answer in a conversation.

If a save action asks you to choose a class, check the selected class and confirm. See What are classes and how do I use them?

Tapping the AI chat tab again

While a conversation is open, tapping the AI chat tab again scrolls to the bottom of the conversation. It does not start a new chat. To start a new chat, tap the new chat button at the top of the chat, or open the menu and tap New chat.

On an older version of the app, tapping the tab again can still start a new chat. Update the app to get the current behaviour.

Stopping an answer

Some students can stop an answer while Knowie is still writing it. The send button turns into a stop button; tap it and the answer stops where it is. You keep the part already shown, marked Stopped. For the last answer in a chat, tap Regenerate to get a new one.

If you do not see the stop button, your account is not part of this test. You cannot opt in or out, and support cannot switch it on.

Buttons above the chat input

Before you send your first message, a row of buttons sits above the chat input. Some students see one or two extra buttons there while they are tested:

• Answer Check opens the scan camera. Take a photo of your own answers and Knowie checks them task by task. Some students see Check your answers once when they open the app; tap Let's do it to try it.
• Exam prep opens the study plan creation steps. See Study plans and the timetable.

If you do not see these buttons, your account is not part of the test. You cannot opt in or out, and support cannot switch them on.

Something is not working

If a visible button fails, update the app and use the support form under A technical problem if it continues. Include a screenshot and the action you were trying.