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Updated Apr 6, 2026
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Zainab
@zainab_02839
Understanding what counts as "abnormal" behaviour is crucial for diagnosing... Show more











Ever wondered how psychologists decide what's "normal" versus "abnormal"? It's trickier than you might think, and there are four main approaches they use.
Statistical infrequency is the simplest approach - if very few people do something, it's considered abnormal. For instance, having an IQ below 70 affects only about 2% of the population, so it's classified as abnormal and can lead to a diagnosis of intellectual developmental disorder.
This method works well in real-life diagnosis and assessment. The Beck Depression Inventory, for example, uses statistical cut-offs where only 5% of people score high enough to indicate severe depression. However, it has a major flaw: it can't tell the difference between rare but desirable traits (like having an IQ over 130) and genuinely problematic behaviours.
Key Point: Not all statistically rare behaviours are undesirable - some are actually brilliant!

Social norms are like unwritten rules that everyone in society follows. When someone breaks these rules, they might be labelled as abnormal - think of someone laughing loudly at a funeral.
This definition proves quite useful for diagnosing certain conditions. Antisocial personality disorder, for instance, involves consistently breaking ethical standards through aggression or recklessness. It's also helpful for identifying schizotypal personality disorder, which involves strange beliefs and behaviours.
Interestingly, deviation from social norms can actually drive positive change. The Suffragettes broke social norms and faced prison sentences, but their "abnormal" behaviour eventually led to women gaining the right to vote.
The major weakness? Social norms change dramatically over time and between cultures. Homosexuality was considered a mental illness in the UK until 1973, whilst hearing voices is perfectly acceptable in some African cultures but seen as abnormal here.
Key Point: What's "normal" in one culture or time period might be completely "abnormal" in another!

Sometimes people struggle so much they can't manage basic daily tasks like maintaining hygiene, holding down a job, or interacting with others. This is failure to function adequately, and it's often what brings people to seek help.
Schizophrenia is typically diagnosed this way because symptoms like hallucinations are distressing to others, even if the person experiencing them isn't personally distressed. This approach is brilliant because it considers the person's actual lived experience rather than just making judgements from the outside.
However, there's a risk of discrimination here. It can be hard to distinguish between genuine inability to function and someone making conscious lifestyle choices - like living off-grid or pursuing extreme sports. This could unfairly restrict people's freedom of choice.
Cultural differences also matter hugely. What counts as "functioning adequately" varies between cultures, and this can lead to biased diagnoses where lower-class or non-white patients are more often labelled as having mental disorders.
Key Point: This definition focuses on whether someone can actually cope with life, not just whether they're different!

Psychologist Jahoda flipped the script in 1958, asking "what does perfect mental health look like?" instead of focusing on abnormality. She identified six characteristics: positive self-attitude, self-actualisation (reaching your potential), autonomy, stress resistance, accurate reality perception, and environmental mastery.
Someone with anxiety would be considered abnormal under this definition because they'd struggle with several criteria, particularly stress resistance and environmental mastery.
This approach is incredibly comprehensive, covering most reasons why people might need mental health support. It gives different professionals - from CBT therapists to psychiatrists - a common language to discuss mental wellbeing.
The problem? Jahoda's criteria are impossibly high. Virtually no one meets all six characteristics all the time, especially during difficult periods like grief. Plus, these criteria reflect Western values - personal autonomy is prized in America but might be seen as selfish in Japan.
Key Point: This definition sets the bar so high that almost everyone would be considered "abnormal" sometimes!

Phobias are irrational fears of specific objects or situations that go way beyond normal caution. They're not just "being scared" - they genuinely interfere with daily life.
Behaviourally, people with phobias show three main patterns. Panic responses involve crying, screaming, or running away when faced with their feared object. Avoidance means going to great lengths to avoid the phobic stimulus, which can seriously disrupt normal activities. Some people show endurance instead, staying with the feared object whilst experiencing intense anxiety.
Emotionally, phobias create constant anxiety that prevents relaxation and blocks positive emotions. The fear response is immediate and overwhelming when encountering the phobic stimulus.
Cognitively, the fear response is completely unreasonable - like having a massive reaction to a tiny, harmless spider. People with phobias often hold irrational beliefs and experience cognitive distortions that make threats seem much worse than they are. They also show selective attention, becoming fixated on their feared object.
Key Point: Phobias aren't just strong dislikes - they're irrational fears that seriously impact someone's ability to function normally!

Depression is a mood disorder involving prolonged disturbance of mood and emotion. It's much more than just feeling sad occasionally - it fundamentally changes how someone thinks, feels, and behaves.
Behaviourally, depression causes major changes in activity levels. Most people become lethargic and withdraw from work, education, and social life. However, some experience psychomotor agitation, becoming restless and unable to sit still. Sleep and eating patterns get disrupted too, leading to insomnia or hypersomnia, weight loss or gain.
Emotionally, there's persistent lowered mood with loss of interest in normal activities. Anger can emerge, sometimes leading to aggression or self-harm. Lowered self-esteem makes people feel worthless and hopeless, with some experiencing intense self-loathing.
Cognitively, poor concentration makes it hard to focus or make decisions, seriously affecting work performance. Negative thinking patterns dominate, with people dwelling on bad memories and negative aspects of situations. Absolute thinking turns minor setbacks into complete disasters.
Key Point: Depression affects every aspect of a person's life - their thoughts, feelings, behaviours, and physical health all change significantly!

Obsessive Compulsive Disorder has two main components: obsessions (unwanted, intrusive thoughts) and compulsions (repetitive behaviours performed to reduce anxiety caused by obsessive thoughts).
Behaviourally, compulsions are repetitive - the same behaviour gets performed over and over in a ritualistic way, like excessive hand washing. These compulsions reduce anxiety created by obsessive thoughts, though around 10% of people with OCD only have compulsions without clear obsessions. Many sufferers use avoidance to manage their condition, staying away from triggering situations like rubbish bins if they fear contamination.
Emotionally, obsessive thoughts create intense anxiety and distress because they're genuinely frightening to experience. Depression often accompanies OCD, along with guilt and disgust - either towards oneself or external things like dirt.
Cognitively, about 90% of OCD sufferers have obsessive thoughts like fears of contamination or doubts about safety. Some develop cognitive coping strategies like prayer to manage anxiety. Ironically, most people with OCD have insight into their excessive anxiety - they know their thoughts and behaviours are irrational, but they can't stop the catastrophic thinking patterns.
Key Point: People with OCD usually know their thoughts and behaviours are irrational, but they can't control them - that's what makes the condition so distressing!



Our AI Companion is a student-focused AI tool that offers more than just answers. Built on millions of Knowunity resources, it provides relevant information, personalised study plans, quizzes, and content directly in the chat, adapting to your individual learning journey.
You can download the app from Google Play Store and Apple App Store.
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The app is very easy to use and well designed. I have found everything I was looking for so far and have been able to learn a lot from the presentations! I will definitely use the app for a class assignment! And of course it also helps a lot as an inspiration.
Stefan S
iOS user
This app is really great. There are so many study notes and help [...]. My problem subject is French, for example, and the app has so many options for help. Thanks to this app, I have improved my French. I would recommend it to anyone.
Samantha Klich
Android user
Wow, I am really amazed. I just tried the app because I've seen it advertised many times and was absolutely stunned. This app is THE HELP you want for school and above all, it offers so many things, such as workouts and fact sheets, which have been VERY helpful to me personally.
Anna
iOS user
Best app on earth! no words because it’s too good
Thomas R
iOS user
Just amazing. Let's me revise 10x better, this app is a quick 10/10. I highly recommend it to anyone. I can watch and search for notes. I can save them in the subject folder. I can revise it any time when I come back. If you haven't tried this app, you're really missing out.
Basil
Android user
This app has made me feel so much more confident in my exam prep, not only through boosting my own self confidence through the features that allow you to connect with others and feel less alone, but also through the way the app itself is centred around making you feel better. It is easy to navigate, fun to use, and helpful to anyone struggling in absolutely any way.
David K
iOS user
The app's just great! All I have to do is enter the topic in the search bar and I get the response real fast. I don't have to watch 10 YouTube videos to understand something, so I'm saving my time. Highly recommended!
Sudenaz Ocak
Android user
In school I was really bad at maths but thanks to the app, I am doing better now. I am so grateful that you made the app.
Greenlight Bonnie
Android user
very reliable app to help and grow your ideas of Maths, English and other related topics in your works. please use this app if your struggling in areas, this app is key for that. wish I'd of done a review before. and it's also free so don't worry about that.
Rohan U
Android user
I know a lot of apps use fake accounts to boost their reviews but this app deserves it all. Originally I was getting 4 in my English exams and this time I got a grade 7. I didn’t even know about this app three days until the exam and it has helped A LOT. Please actually trust me and use it as I’m sure you too will see developments.
Xander S
iOS user
THE QUIZES AND FLASHCARDS ARE SO USEFUL AND I LOVE Knowunity AI. IT ALSO IS LITREALLY LIKE CHATGPT BUT SMARTER!! HELPED ME WITH MY MASCARA PROBLEMS TOO!! AS WELL AS MY REAL SUBJECTS ! DUHHH 😍😁😲🤑💗✨🎀😮
Elisha
iOS user
This apps acc the goat. I find revision so boring but this app makes it so easy to organize it all and then you can ask the freeeee ai to test yourself so good and you can easily upload your own stuff. highly recommend as someone taking mocks now
Paul T
iOS user
The app is very easy to use and well designed. I have found everything I was looking for so far and have been able to learn a lot from the presentations! I will definitely use the app for a class assignment! And of course it also helps a lot as an inspiration.
Stefan S
iOS user
This app is really great. There are so many study notes and help [...]. My problem subject is French, for example, and the app has so many options for help. Thanks to this app, I have improved my French. I would recommend it to anyone.
Samantha Klich
Android user
Wow, I am really amazed. I just tried the app because I've seen it advertised many times and was absolutely stunned. This app is THE HELP you want for school and above all, it offers so many things, such as workouts and fact sheets, which have been VERY helpful to me personally.
Anna
iOS user
Best app on earth! no words because it’s too good
Thomas R
iOS user
Just amazing. Let's me revise 10x better, this app is a quick 10/10. I highly recommend it to anyone. I can watch and search for notes. I can save them in the subject folder. I can revise it any time when I come back. If you haven't tried this app, you're really missing out.
Basil
Android user
This app has made me feel so much more confident in my exam prep, not only through boosting my own self confidence through the features that allow you to connect with others and feel less alone, but also through the way the app itself is centred around making you feel better. It is easy to navigate, fun to use, and helpful to anyone struggling in absolutely any way.
David K
iOS user
The app's just great! All I have to do is enter the topic in the search bar and I get the response real fast. I don't have to watch 10 YouTube videos to understand something, so I'm saving my time. Highly recommended!
Sudenaz Ocak
Android user
In school I was really bad at maths but thanks to the app, I am doing better now. I am so grateful that you made the app.
Greenlight Bonnie
Android user
very reliable app to help and grow your ideas of Maths, English and other related topics in your works. please use this app if your struggling in areas, this app is key for that. wish I'd of done a review before. and it's also free so don't worry about that.
Rohan U
Android user
I know a lot of apps use fake accounts to boost their reviews but this app deserves it all. Originally I was getting 4 in my English exams and this time I got a grade 7. I didn’t even know about this app three days until the exam and it has helped A LOT. Please actually trust me and use it as I’m sure you too will see developments.
Xander S
iOS user
THE QUIZES AND FLASHCARDS ARE SO USEFUL AND I LOVE Knowunity AI. IT ALSO IS LITREALLY LIKE CHATGPT BUT SMARTER!! HELPED ME WITH MY MASCARA PROBLEMS TOO!! AS WELL AS MY REAL SUBJECTS ! DUHHH 😍😁😲🤑💗✨🎀😮
Elisha
iOS user
This apps acc the goat. I find revision so boring but this app makes it so easy to organize it all and then you can ask the freeeee ai to test yourself so good and you can easily upload your own stuff. highly recommend as someone taking mocks now
Paul T
iOS user
Zainab
@zainab_02839
Understanding what counts as "abnormal" behaviour is crucial for diagnosing mental health conditions. Psychologists use four main definitions to identify abnormality, each with strengths and weaknesses. This module also covers three common mental health disorders: phobias, depression, and OCD.

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Ever wondered how psychologists decide what's "normal" versus "abnormal"? It's trickier than you might think, and there are four main approaches they use.
Statistical infrequency is the simplest approach - if very few people do something, it's considered abnormal. For instance, having an IQ below 70 affects only about 2% of the population, so it's classified as abnormal and can lead to a diagnosis of intellectual developmental disorder.
This method works well in real-life diagnosis and assessment. The Beck Depression Inventory, for example, uses statistical cut-offs where only 5% of people score high enough to indicate severe depression. However, it has a major flaw: it can't tell the difference between rare but desirable traits (like having an IQ over 130) and genuinely problematic behaviours.
Key Point: Not all statistically rare behaviours are undesirable - some are actually brilliant!

Access to all documents
Improve your grades
Join milions of students
Social norms are like unwritten rules that everyone in society follows. When someone breaks these rules, they might be labelled as abnormal - think of someone laughing loudly at a funeral.
This definition proves quite useful for diagnosing certain conditions. Antisocial personality disorder, for instance, involves consistently breaking ethical standards through aggression or recklessness. It's also helpful for identifying schizotypal personality disorder, which involves strange beliefs and behaviours.
Interestingly, deviation from social norms can actually drive positive change. The Suffragettes broke social norms and faced prison sentences, but their "abnormal" behaviour eventually led to women gaining the right to vote.
The major weakness? Social norms change dramatically over time and between cultures. Homosexuality was considered a mental illness in the UK until 1973, whilst hearing voices is perfectly acceptable in some African cultures but seen as abnormal here.
Key Point: What's "normal" in one culture or time period might be completely "abnormal" in another!

Access to all documents
Improve your grades
Join milions of students
Sometimes people struggle so much they can't manage basic daily tasks like maintaining hygiene, holding down a job, or interacting with others. This is failure to function adequately, and it's often what brings people to seek help.
Schizophrenia is typically diagnosed this way because symptoms like hallucinations are distressing to others, even if the person experiencing them isn't personally distressed. This approach is brilliant because it considers the person's actual lived experience rather than just making judgements from the outside.
However, there's a risk of discrimination here. It can be hard to distinguish between genuine inability to function and someone making conscious lifestyle choices - like living off-grid or pursuing extreme sports. This could unfairly restrict people's freedom of choice.
Cultural differences also matter hugely. What counts as "functioning adequately" varies between cultures, and this can lead to biased diagnoses where lower-class or non-white patients are more often labelled as having mental disorders.
Key Point: This definition focuses on whether someone can actually cope with life, not just whether they're different!

Access to all documents
Improve your grades
Join milions of students
Psychologist Jahoda flipped the script in 1958, asking "what does perfect mental health look like?" instead of focusing on abnormality. She identified six characteristics: positive self-attitude, self-actualisation (reaching your potential), autonomy, stress resistance, accurate reality perception, and environmental mastery.
Someone with anxiety would be considered abnormal under this definition because they'd struggle with several criteria, particularly stress resistance and environmental mastery.
This approach is incredibly comprehensive, covering most reasons why people might need mental health support. It gives different professionals - from CBT therapists to psychiatrists - a common language to discuss mental wellbeing.
The problem? Jahoda's criteria are impossibly high. Virtually no one meets all six characteristics all the time, especially during difficult periods like grief. Plus, these criteria reflect Western values - personal autonomy is prized in America but might be seen as selfish in Japan.
Key Point: This definition sets the bar so high that almost everyone would be considered "abnormal" sometimes!

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Improve your grades
Join milions of students
Phobias are irrational fears of specific objects or situations that go way beyond normal caution. They're not just "being scared" - they genuinely interfere with daily life.
Behaviourally, people with phobias show three main patterns. Panic responses involve crying, screaming, or running away when faced with their feared object. Avoidance means going to great lengths to avoid the phobic stimulus, which can seriously disrupt normal activities. Some people show endurance instead, staying with the feared object whilst experiencing intense anxiety.
Emotionally, phobias create constant anxiety that prevents relaxation and blocks positive emotions. The fear response is immediate and overwhelming when encountering the phobic stimulus.
Cognitively, the fear response is completely unreasonable - like having a massive reaction to a tiny, harmless spider. People with phobias often hold irrational beliefs and experience cognitive distortions that make threats seem much worse than they are. They also show selective attention, becoming fixated on their feared object.
Key Point: Phobias aren't just strong dislikes - they're irrational fears that seriously impact someone's ability to function normally!

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Improve your grades
Join milions of students
Depression is a mood disorder involving prolonged disturbance of mood and emotion. It's much more than just feeling sad occasionally - it fundamentally changes how someone thinks, feels, and behaves.
Behaviourally, depression causes major changes in activity levels. Most people become lethargic and withdraw from work, education, and social life. However, some experience psychomotor agitation, becoming restless and unable to sit still. Sleep and eating patterns get disrupted too, leading to insomnia or hypersomnia, weight loss or gain.
Emotionally, there's persistent lowered mood with loss of interest in normal activities. Anger can emerge, sometimes leading to aggression or self-harm. Lowered self-esteem makes people feel worthless and hopeless, with some experiencing intense self-loathing.
Cognitively, poor concentration makes it hard to focus or make decisions, seriously affecting work performance. Negative thinking patterns dominate, with people dwelling on bad memories and negative aspects of situations. Absolute thinking turns minor setbacks into complete disasters.
Key Point: Depression affects every aspect of a person's life - their thoughts, feelings, behaviours, and physical health all change significantly!

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Improve your grades
Join milions of students
Obsessive Compulsive Disorder has two main components: obsessions (unwanted, intrusive thoughts) and compulsions (repetitive behaviours performed to reduce anxiety caused by obsessive thoughts).
Behaviourally, compulsions are repetitive - the same behaviour gets performed over and over in a ritualistic way, like excessive hand washing. These compulsions reduce anxiety created by obsessive thoughts, though around 10% of people with OCD only have compulsions without clear obsessions. Many sufferers use avoidance to manage their condition, staying away from triggering situations like rubbish bins if they fear contamination.
Emotionally, obsessive thoughts create intense anxiety and distress because they're genuinely frightening to experience. Depression often accompanies OCD, along with guilt and disgust - either towards oneself or external things like dirt.
Cognitively, about 90% of OCD sufferers have obsessive thoughts like fears of contamination or doubts about safety. Some develop cognitive coping strategies like prayer to manage anxiety. Ironically, most people with OCD have insight into their excessive anxiety - they know their thoughts and behaviours are irrational, but they can't stop the catastrophic thinking patterns.
Key Point: People with OCD usually know their thoughts and behaviours are irrational, but they can't control them - that's what makes the condition so distressing!

Access to all documents
Improve your grades
Join milions of students

Access to all documents
Improve your grades
Join milions of students

Access to all documents
Improve your grades
Join milions of students
Our AI Companion is a student-focused AI tool that offers more than just answers. Built on millions of Knowunity resources, it provides relevant information, personalised study plans, quizzes, and content directly in the chat, adapting to your individual learning journey.
You can download the app from Google Play Store and Apple App Store.
That's right! Enjoy free access to study content, connect with fellow students, and get instant help – all at your fingertips.
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The app is very easy to use and well designed. I have found everything I was looking for so far and have been able to learn a lot from the presentations! I will definitely use the app for a class assignment! And of course it also helps a lot as an inspiration.
Stefan S
iOS user
This app is really great. There are so many study notes and help [...]. My problem subject is French, for example, and the app has so many options for help. Thanks to this app, I have improved my French. I would recommend it to anyone.
Samantha Klich
Android user
Wow, I am really amazed. I just tried the app because I've seen it advertised many times and was absolutely stunned. This app is THE HELP you want for school and above all, it offers so many things, such as workouts and fact sheets, which have been VERY helpful to me personally.
Anna
iOS user
Best app on earth! no words because it’s too good
Thomas R
iOS user
Just amazing. Let's me revise 10x better, this app is a quick 10/10. I highly recommend it to anyone. I can watch and search for notes. I can save them in the subject folder. I can revise it any time when I come back. If you haven't tried this app, you're really missing out.
Basil
Android user
This app has made me feel so much more confident in my exam prep, not only through boosting my own self confidence through the features that allow you to connect with others and feel less alone, but also through the way the app itself is centred around making you feel better. It is easy to navigate, fun to use, and helpful to anyone struggling in absolutely any way.
David K
iOS user
The app's just great! All I have to do is enter the topic in the search bar and I get the response real fast. I don't have to watch 10 YouTube videos to understand something, so I'm saving my time. Highly recommended!
Sudenaz Ocak
Android user
In school I was really bad at maths but thanks to the app, I am doing better now. I am so grateful that you made the app.
Greenlight Bonnie
Android user
very reliable app to help and grow your ideas of Maths, English and other related topics in your works. please use this app if your struggling in areas, this app is key for that. wish I'd of done a review before. and it's also free so don't worry about that.
Rohan U
Android user
I know a lot of apps use fake accounts to boost their reviews but this app deserves it all. Originally I was getting 4 in my English exams and this time I got a grade 7. I didn’t even know about this app three days until the exam and it has helped A LOT. Please actually trust me and use it as I’m sure you too will see developments.
Xander S
iOS user
THE QUIZES AND FLASHCARDS ARE SO USEFUL AND I LOVE Knowunity AI. IT ALSO IS LITREALLY LIKE CHATGPT BUT SMARTER!! HELPED ME WITH MY MASCARA PROBLEMS TOO!! AS WELL AS MY REAL SUBJECTS ! DUHHH 😍😁😲🤑💗✨🎀😮
Elisha
iOS user
This apps acc the goat. I find revision so boring but this app makes it so easy to organize it all and then you can ask the freeeee ai to test yourself so good and you can easily upload your own stuff. highly recommend as someone taking mocks now
Paul T
iOS user
The app is very easy to use and well designed. I have found everything I was looking for so far and have been able to learn a lot from the presentations! I will definitely use the app for a class assignment! And of course it also helps a lot as an inspiration.
Stefan S
iOS user
This app is really great. There are so many study notes and help [...]. My problem subject is French, for example, and the app has so many options for help. Thanks to this app, I have improved my French. I would recommend it to anyone.
Samantha Klich
Android user
Wow, I am really amazed. I just tried the app because I've seen it advertised many times and was absolutely stunned. This app is THE HELP you want for school and above all, it offers so many things, such as workouts and fact sheets, which have been VERY helpful to me personally.
Anna
iOS user
Best app on earth! no words because it’s too good
Thomas R
iOS user
Just amazing. Let's me revise 10x better, this app is a quick 10/10. I highly recommend it to anyone. I can watch and search for notes. I can save them in the subject folder. I can revise it any time when I come back. If you haven't tried this app, you're really missing out.
Basil
Android user
This app has made me feel so much more confident in my exam prep, not only through boosting my own self confidence through the features that allow you to connect with others and feel less alone, but also through the way the app itself is centred around making you feel better. It is easy to navigate, fun to use, and helpful to anyone struggling in absolutely any way.
David K
iOS user
The app's just great! All I have to do is enter the topic in the search bar and I get the response real fast. I don't have to watch 10 YouTube videos to understand something, so I'm saving my time. Highly recommended!
Sudenaz Ocak
Android user
In school I was really bad at maths but thanks to the app, I am doing better now. I am so grateful that you made the app.
Greenlight Bonnie
Android user
very reliable app to help and grow your ideas of Maths, English and other related topics in your works. please use this app if your struggling in areas, this app is key for that. wish I'd of done a review before. and it's also free so don't worry about that.
Rohan U
Android user
I know a lot of apps use fake accounts to boost their reviews but this app deserves it all. Originally I was getting 4 in my English exams and this time I got a grade 7. I didn’t even know about this app three days until the exam and it has helped A LOT. Please actually trust me and use it as I’m sure you too will see developments.
Xander S
iOS user
THE QUIZES AND FLASHCARDS ARE SO USEFUL AND I LOVE Knowunity AI. IT ALSO IS LITREALLY LIKE CHATGPT BUT SMARTER!! HELPED ME WITH MY MASCARA PROBLEMS TOO!! AS WELL AS MY REAL SUBJECTS ! DUHHH 😍😁😲🤑💗✨🎀😮
Elisha
iOS user
This apps acc the goat. I find revision so boring but this app makes it so easy to organize it all and then you can ask the freeeee ai to test yourself so good and you can easily upload your own stuff. highly recommend as someone taking mocks now
Paul T
iOS user