The 6 Cs in Health and Social Care
Think of the 6 Cs as the ultimate recipe for brilliant healthcare - they're the core values that transform ordinary medical treatment into exceptional, personalised care. These six principles ensure that whether you're visiting your GP or staying in hospital, you'll receive treatment that's both professional and genuinely caring.
Care means getting treatment that's tailored specifically to you, taking into account what you want and need rather than a one-size-fits-all approach. Healthcare workers consider your personal preferences, lifestyle, and individual circumstances when planning your treatment.
Compassion is about being treated with genuine empathy, respect, and dignity - you're seen as a whole person, not just a medical condition. This means healthcare professionals understand how you're feeling and respond with kindness and understanding.
Competence ensures that everyone looking after you has the right skills, knowledge, and training to do their job brilliantly. You can feel confident that your healthcare team knows exactly what they're doing and stays up-to-date with the latest practices.
Quick Tip: When you receive healthcare, you should experience all 6 Cs - if something feels off, don't hesitate to speak up about your concerns.
The remaining three Cs - Communication, Courage, and Commitment - work together to create an environment where honest conversations happen, difficult decisions are made in your best interest, and healthcare professionals genuinely dedicate themselves to your wellbeing and professional standards.