Business Fundamentals & Market Research
Ever wondered how businesses figure out what you actually want to buy? Market research is the key - it's how companies discover customer needs and test their ideas before spending loads of money.
There are two main types of data collection. Primary research means gathering fresh information directly from customers through surveys, interviews, or focus groups. It's expensive but gives you exactly what you need. Secondary research uses existing data like government statistics or industry reports - it's cheaper but might not be perfectly suited to your specific business.
Quantitative data deals with numbers and facts that are easy to analyse, whilst qualitative data focuses on opinions and feelings that give deeper understanding. Most successful businesses use both types to get the complete picture.
Quick Tip: Remember that questionnaires are cheap and reach lots of people, but interviews give much richer detail about what customers really think.
Business Growth & Market Share
Businesses can grow in two main ways, and understanding this could help you analyse any company's strategy. Organic growth happens internally through increasing sales, attracting new customers, or launching new products. Inorganic growth involves mergers (businesses joining together) or takeovers (one business buying controlling interest in another).
Market share measures how much of the total market a business controls compared to its competitors. It's calculated by looking at a company's sales as a percentage of all sales in that industry. Companies with larger market share typically have more influence over pricing and market trends.
The marketing mix (often called the 4 P's) helps businesses position their products effectively: Product, Price, Place, and Promotion. Getting this combination right determines whether customers will actually buy what you're selling.
Pricing & Distribution Strategies
Setting the right price can make or break a business, and there are several clever strategies companies use. Price skimming means starting with high prices then gradually lowering them - think of how gaming consoles launch. Penetration pricing does the opposite, starting low to attract customers quickly, then raising prices once you've built market share.
Distribution channels determine how products reach customers. Traditional routes go from producer to wholesaler to retailer to consumer, but digital distribution allows businesses to sell directly online. This cuts costs but doesn't work for all types of products.
Understanding target markets helps businesses focus their efforts. Companies segment markets by demographics like age, gender, location, and lifestyle to create more effective marketing campaigns that speak directly to specific customer groups.
Revenue, Costs & Profit Calculations
Here's where the maths gets important for your exams! Revenue is the total money a business receives from sales, calculated as: Sales Price × Quantity Sold = Revenue. This is different from profit - revenue is just the money coming in before any costs are deducted.
Fixed costs stay the same regardless of how much you produce (like rent or insurance), whilst variable costs change with output levels (like raw materials). Total costs = Fixed Costs + Variable Costs. Understanding this helps explain why businesses need to reach certain sales levels to become profitable.
Gross profit = Revenue - Cost of Sales, and Net profit = Gross Profit - Operating Expenses. These calculations are fundamental for analysing business performance and appear frequently in GCSE questions.
Exam Hack: Always show your working clearly in profit calculations - even if your final answer is wrong, you can still earn marks for using the correct method.
Business Ownership Structures
Choosing the right business structure affects everything from liability to tax obligations. Sole traders are owned by one person, easy to set up, but carry unlimited liability - meaning personal assets are at risk if the business fails.
Partnerships involve 2-20 people sharing profits and responsibilities. They should create a deed of partnership outlining profit-sharing arrangements. Like sole traders, partners face unlimited liability for business debts.
Limited companies (Ltd) offer limited liability protection, meaning shareholders only risk losing their investment, not personal assets. Public limited companies (PLCs) can sell shares to the general public and are often household names like Google or Tesco.
Stakeholders are anyone with an interest in the business - internal stakeholders include owners and employees, whilst external stakeholders include customers, suppliers, and the local community. Successful businesses balance the needs of different stakeholder groups.